Meet Coco.
A voice AI your loved ones can call any time for tech support — in English.
Our parents deserve better
than being left behind.
Singapore is one of the fastest-ageing societies in Asia — and one of the most digital. Singpass, PayNow, CDC vouchers, cashless kopitiams: daily life now assumes a smartphone. The generation that built this country shouldn't have to face it alone.
0%
of Singaporeans will be aged 65 and above by 2030 — about 1 in 4.
S$0
average loss per senior scam victim in 2025 — the highest of any age group.
0%
of seniors turn first to their children when they need help with technology.
0%
of seniors are already communicating online — access isn't the problem. Confidence is.
Sources: Singapore Police Force Annual Scam & Cybercrime Brief 2025 · SMU Centre for Research on Successful Ageing (2023) · SingStat
The Family Hotline
When tech fails, seniors call their children first. You want to be patient, but walking Mum through a Singpass reset from the office turns family time into a support queue.
Lost in Translation
Many seniors are most comfortable in their mother tongue — Mandarin, Malay or Tamil — but apps, hotlines and help classes are mostly English-first. The seniors furthest behind are the hardest to reach.
Scams Hit Seniors Hardest
Seniors are a minority of scam victims, but lose the most per incident. The top scam targeting them — the fake friend call — arrives through the very phone they trust most.
Help on a Schedule
Singapore's digital literacy classes and community hubs do great work, but they run on timetables. A frozen banking app at 9pm can't wait for next week's class.
Being online isn't the same as being independent
Share of Singapore seniors who…
Sources: IMDA Singapore Digital Society Report 2023 · SMU Centre for Research on Successful Ageing (2023)
Coco,
A voice-first AI assistant accessible through a simple phone call
Designed for Singapore's seniors and trusted by their families, Coco provides warm, on-demand tech support in the language they think in.
Real calls, real languages
Watch seniors get help from Coco in English, Bahasa Melayu, 中文 and தமிழ் — including a live scam alert reaching the family.
A real call seen from the caretaker dashboard — watch Coco's scam alert fire live at the end.
Always informed.
Never intrusive.
Personalise for their needs
Choose the language your loved one thinks in — English, Mandarin, Malay or Tamil — then tune Coco's voice, speed, and teaching style to their tech comfort level, from complete beginners to those who just need a light nudge. You can even specify their device type (iPhone/Android) so Coco's instructions match exactly what they see on their screen.
Agent configuration
Tune voice, pacing, and teaching style.
Metaphor-Teaching Mode
"Think of this like your TV remote…"
Allow sensitive flows
Banking, CPF, and medical guidance.
Stay involved
Stay informed through a dedicated dashboard that tracks past calls and high-level topics, with flags for tasks where they struggled. Receive instant alerts if a potential scam or high-risk activity is detected.
Total Calls
12
Last 30 days
Scam Alerts
1
Active
Protected Users
1
Currently linked
Scam alert — Mdm Tan
Keywords: "police investigation", "urgent transfer" · Apr 23
Recent calls
View all →| Date | Duration | Intent | Status |
|---|---|---|---|
| Apr 25, 3:42 PM | 4m 12s | Singpass Reset | Completed |
| Apr 24, 11:15 AM | 2m 45s | WhatsApp Video Call | Completed |
| Apr 23, 9:30 AM | 1m 20s | Suspicious Call | Blocked |
Give your loved one
the help they deserve.
On their terms.
Set up takes 5 minutes. Your loved one never has to touch a screen.
How Coco works
A purpose-built pipeline that turns a simple phone call into an intelligent, safe, and personalised support session.
How Coco runs at scale — containerised services on Huawei Cloud infrastructure.
ElevenLabs
Voice Synthesis
Gemini
AI Understanding
Twilio
Call Routing
Supabase
Database & Auth
Next.js
Full-Stack Framework
Vercel
Deployment